RETURN POLICY

Deskvero™ reviews qualifying return requests received within 30 days following the recorded delivery date.
A returned product should ordinarily be unused, clean, complete, and free from damage caused after delivery.
Original packaging, manuals, components, inserts, and accessories should be included where reasonably available.
Customers must request return instructions before sending a product to any location.
Deskvero™ is operated by Hubei Wanxu Network Technology Co., Ltd.

Proof of purchase and sufficient information to identify the item may be required. Products sent without prior instructions or without order-identifying information may be delayed, rejected, or returned to the sender.

Used consumables, opened refill products, customized goods, and products clearly identified as final sale may not qualify for a preference-based return. This exclusion does not apply where mandatory law provides otherwise or where an item was supplied damaged, defective, or incorrect.

Damage, missing parts, or incorrect products should be reported promptly after delivery. Photographs of the item, packaging, shipping label, and affected component may be requested so that the issue can be assessed without unnecessary handling.

Products damaged through misuse, excessive force, overloading, unsuitable installation, unauthorized alteration, improper storage, or failure to follow supplied instructions may be refused.

An approved request may result in a refund, replacement, or another appropriate remedy. Return delivery costs may remain the customer’s responsibility when the return results from preference, incorrect measurement, incompatibility, or selection of the wrong item.

Hubei Wanxu Network Technology Co., Ltd.